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Welcome To Kocourek Subaru
Kocourek Subaru, located at 2613 N 20th Ave in Wausau, WI, stands out as a beacon of exceptional customer service and quality vehicle care. Patrons consistently praise the knowledgeable and friendly staff, highlighting their smooth purchasing and service experiences. With an emphasis on clear communication and no high-pressure tactics, the team fosters a welcoming environment. Customers appreciate the comfortable lobby amenities, including complimentary refreshments while they wait. From seamless vehicle deliveries to timely service, Kocourek Subaru cultivates trust and satisfaction in their clientele, making them a top choice for Subaru enthusiasts and potential buyers alike.
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About
Kocourek Subaru
Welcome to Kocourek Subaru, a renowned dealership located in Wausau, Wisconsin. Situated at 2613 N 20th Ave, Wausau, WI 54401, and reachable at +1 715-298-9364, Kocourek Subaru stands out not just for its impressive lineup of vehicles but also for its exceptional customer service.
As a testament to their commitment to customer satisfaction, reviews from patrons like Niel DeVoe speak volumes. Niel praises the dedicated service provided by Kayla Springer during his recent purchase of a 2025 Subaru Forester Touring. He emphasizes the expertise of Shawn Keepers in navigating the complexities of financing and warranties, ensuring a flawless purchasing experience.
Notably, Kocourek Subaru is more than a hub for buying cars; it fosters long-term relationships with its clients. Wiki O highlighted their reliability, noting that after purchasing a car in 2019, he has consistently returned for oil changes. He appreciates the clear communication and the amenities provided, such as a comfortable lobby with coffee and water, alongside clean facilities to enhance the waiting experience.
Other customers express similar satisfaction. Brianna Brennan, who recently bought her second Subaru, remarked on the knowledgeable and no-pressure sales environment, thanks to Logan Doiel. Such experiences reflect Kocourek Subaru’s promise to make each visit pleasant and personal. Additionally, customer John VandeKeeke commended the service department, where professionalism meets friendliness, with timely service and fair pricing, devoid of any upsell tactics, reinforcing trust in their service.
Kocourek Subaru not only sells cars; it cultivates a community. Vicky Swanson shared her spontaneous and positive purchasing experience, coupled with efficient service for her vehicle issues. Her glowing review touches on the respect and kindness offered by the staff—a core value of the dealership. Her positive interactions reflect a broader consensus: Kocourek Subaru is a place where customers can feel valued and understood.
As I reflect on the experiences shared by patrons, Kocourek Subaru embodies not only quality automobiles but also a reliable service center where customers can confidently return for their automotive needs. It’s a dealership that prioritizes satisfaction and builds lasting relationships, making them a shining star in the automotive landscape of Wausau.
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“ Just took delivery on our 2025 Subaru Forester touring! Thanks to Kayla Springer for her dedicated help through out the process. I would highly recommend her for your sales inquiries! Great job Kayla and "Thank You!" Thanks to Shawn Keepers for his guidance and expertise throughout the financing, warranties and all the sales necessities! A five star thank you to you also! ”
“ I purchased my car from them in 2019 and I’ve been taking it back for oil changes about 2 years. Everything has been clear and well explained. Their lobby is very reasonable for waiting, they have bottled water, coffee, and clean bathrooms. ”
“ Had the best experience with Kocourek and their team purchasing my second Subaru. Logan Doiel was very knowledgeable and was very helpful. Highly recommend and will make sure to go back for any of my Subaru purchasing needs as they did not make me feel pressured and were very quick. Thank you so much Kocourek Team!! ”
“ Great experience. I was very pleased with my visit to Kocourek Subaru Service Dept. The staff was very professional yet friendly and explained things in clear English, not technical jargon. The work was performed timely and at a fair price. There was no attempt to "upsell" anything. I highly recommend Kocourek Subaru for your service needs. I will definitely return there for my future service needs. ”
“ I have no complaints with Subaru . I walked in there one day. They just got a car in from Madison and I bought it right off the lot and they were so nice. They got my application in and out really fast. They took my trade-in. I was happy with that and I love my car And I really like the people at Subaru . I had a problem with my oil pan. Liz took care of it. You know they’re so busy all the time. Sometimes you have to wait but they’ve always done and escort car for me so I don’t have to stay down there. The people that complain need to go to some of these other dealers Subaru got the nicest people if you treat them with respect and they’ll treat you with respect that’s all I gotta say. Have a good day!! ”
“ Service was unparalleled. Grahm - service mgr(?) was very communicative. Service performed was done without problems and quickly, facility the nicest, most attractive Subaru dealership I’ve been in after owning 5 Subaru vehicles. ”
“ Best service we have encountered by a long shot! Starting with Ken who was absolutely no pressure sales who answered all of our questions and if he didn't know the answer, he referred us to the person there who could. Next was George who helped find us the best interest rate and walked us through the financial hoops and was just as enjoyable to work with. Finally, JJ who gave us an extensive tutorial on all the bells and whistles. Will definitely recommend highly! ”
“ We recently worked with Abie Benson, to upgrade our families vehicle. She was a pleasure to work with, got us a fair trade for our Edge and was amazing with our boys who after being at the dealership for a few hours became a bit squirrelly. As we were leaving we had an issue with the tires on the new vehicle, we turned around and let them know right away. They got it looked at 1st thing on Monday and ended up replacing the tires for us. Abie kept us informed during the whole process. We would definitely return to work with both Abie as well as Kocurek Subaru in general. ”